QUEBEC RESIDENT NOTICE: PLAY HOCKEY REGRETS THAT ITS SERVICES ARE PRESENTLY NOT OPEN TO RESIDENTS OF QUEBEC. IF YOU ARE A RESIDENT OF QUEBEC, DO NOT SEND OR PERMIT YOUR PERSONAL INFORMATION TO BE SENT TO PLAY HOCKEY AT THE PRESENT TIME.
At Play Hockey, we collect Personal Information as necessary to provide you with requested Services and our collection practices are designed to comply with the consents you provide to the collection, use and disclosure of your Personal Information. You may, from time to time, choose to provide Play Hockey with Personal Information in addition to that which is required for the provision of Services for specific purposes as outlined at the time of collection (for example to participate in surveys, promotional contests etc.).
We collect your Personal Information through various means, including when you provide it to us by contacting Play Hockey directly or by using or subscribing for our Services, from our third party registration/data processing service providers when you register for our Services, when you authorize a third party to provide your Personal Information to us (for example when an organizational head/team coach/team manager registers a team for a Play Hockey event), as well as automatically through your use of our website, any apps we offer, or when you connect with Play Hockey through our various social media platforms. We have set out our collection practices in more detail below.
We may also collect and assemble certain Personal Information over the course of the delivery of our Services for example event schedules, roster information, participant player statistics, play level and age groups, and other game play information (goals, penalty minutes etc) , participant player positions and otherwise. Personal Information that we collect and assemble over the course of the delivery of our event or activity services may be made publicly available on our website or on our social media platforms in connection with our event and activity administration and operations. Play Hockey also reserves the right to photograph and record Play Hockey events and activities and Play Hockey may publicly display, distribute or broadcast those photographs/recordings, now or at any point in the future pursuant to provided consents.
Play Hockey may also acquire Personal Information in connection with businesses or business assets that we acquire, which we will administer in accordance with applicable laws.
We have set out specific details below concerning the general categories of Personal Information that Play Hockey collects and specific requirements regarding our privacy practices:
- Play Hockey Event and Activities Registration Information
(i) Registration/Data Processing Service Providers
In order to provide our Services and to collect Personal Information to facilitate registrations for Play Hockey events, activities and other Services, Play Hockey uses the services of third party registration/data processing service contractors to facilitate your registration and to collect your Personal Information for Play Hockey. When you select to register for a Play Hockey event or activity through our website (whether on an individual basis or in connection with a team registration), you will be automatically redirected to the applicable Play Hockey designated registration/data processing service contractor. As you are using a third party service to complete your registration, please note that you will also be subject to third party terms and conditions in addition to those of Play Hockey. Your Personal Information otherwise remains under the control of Play Hockey.
(ii) Parent/Legal Guardian Registrant Requirement
Given the nature of our business and our Services, it may be necessary for us to collect Personal Information concerning users generally as well as registrants (typically organizational heads, team coaches, team managers, parents and legal guardians), participants (players) and teams (full team registrations) depending on the nature of the event, activity or other requested Services.
Participants may be registered for Play Hockey events or activities through either: (i) individual registrations by parent/legal guardian registrants, or (ii) team registrations made by organizational head/team coach/team manager registrants where participant information is provided to Play Hockey as part of a roster, following which parent/legal guardian registrants are contacted to complete the participant registration process. Parent/legal guardian consent and registration is mandatory for all minor children to be registered as participants in Play Hockey events and activities.
If you are submitting third party Personal Information to Play Hockey in connection with your registration, whether as an organizational head, team coach, team manager, parent/legal guardian or otherwise, you are confirming to Play Hockey that: (i) you have the legal authority to submit such information to Play Hockey, (ii) you have advised all such persons that you will be providing his/her/their name and contact information to Play Hockey in connection with identified Services, and (iii) that you have obtained express consent from the third party to provide his/her/their Personal Information to Play Hockey for these purposes.
By registering a participant, you as the parent/legal guardian are agreeing that the organizational head, team coach or team manager shall have access to all communications relevant to the participant as a team member for the duration of the team event and related activities.
Participants who are under the age of majority are NOT permitted to register directly for Play Hockey Services and must be registered by a parent/legal guardian as part of the registration process.
Play Hockey does not accept personal information directly from minor participants, and all communications are with his/her/their parent/legal guardian
(iii) Team Registrants
Registrants who are submitting team registrations to Play Hockey for a Play Hockey team event will register as a registrant with Play Hockey and as part of their registration, provide Play Hockey with a roster containing participant names, birth dates and parent/legal guardian email addresses. By submitting a roster to Play Hockey, you represent and warrant to Play Hockey that: (i) you have the authority to/are lawfully submitting such information to Play Hockey, (ii) you have advised all such persons that you will be providing his/her/their name and contact information to Play Hockey in connection with identified Services, and (iii) that you have obtained express consent from the third party to provide his/her/their Personal Information to Play Hockey for these purposes.
Play Hockey will use the provided Personal Information provided to contact the parent/legal guardian concerning the Play Hockey event or activity.
- Information We Collect or Receive When You Attend Our Events Or Activities And/Or Subscribe For Our Services
Play Hockey also collects or receives Personal Information about you when you attend our events or activities and when you subscribe for and use our Services.
(i) Subscriptions for Play Hockey News
Subject to the communication options that you have selected, Play Hockey provides a subscription e-newsletter sent via email concerning notable happenings in terms of hockey and Play Hockey events, activities, undertakings and other Services.
(ii) Photographs, Recordings and Broadcasting Rights
As a condition of attendance and participation in Play Hockey events and activities, Play Hockey reserves the right to take photographs and audio/video recordings of all Play Hockey events and activities forming part of the Services and to broadcast same. Registrants and participants are required to sign a waiver and may be photographed and recorded as part of Play Hockey's activities (either by Play Hockey or by designated service providers) in connection with Play Hockey events. Play Hockey has the right to collect and use such Personal Information and the right to publish, distribute and broadcast same among additional rights reserved to Play Hockey as per the Photographs, Recordings and Broadcasting Consent and Release that forms part of the Terms, Conditions, Waiver and Release Document already executed by all Registrants.
(iii) Team and Player Information
In connection with event administration, and as part of its business and promotional undertakings, Play Hockey may assemble, distribute and publish on its website or otherwise event schedules, roster information, participant player game information and statistics, play level and age groups, and other game play information (goals, penalty minutes etc), participant player positions and other pertinent information.
(iv) Website and Technology
Play Hockey may collect information from you automatically when you access our website, any app we provide or use our Services on a computer or mobile device ("Usage Information"). Usage Information may include your IP address, device identifier information (which may include without limitation the type/brand of device you are using, device identifiers unique to your device, your internet service provider, and depending on your permissions, content that you have stored on your phone), browser type, operating system, information about your use of our website, any app we provide and our Services, and data regarding network connected hardware (such as computers or mobile devices), search engines used and the length of time spent on the Services and your website use, order and activity.
We collect some of this information using cookies, log files and other tracking technologies such as web beacons to collect and store information about your interactions with our website including without limitation information about your browsing behavior. We use these technologies generally to offer you a more personalized and relevant experience based on your interests and to improve our Services, website and any app we offer.
The methods we use to collect Usage Information include:
Log Files. Log files contain information about your use of the Services, such as IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and related data.
Play Hockey may also gather certain specific geolocation data drawn from your device's GPS, Bluetooth and WiFi signals and nearby cell towers. We receive this information, for example, when you choose to use location-enabled services that we offer now or in the future.
You may control the use of such tools through your settings on your computer or mobile device. Your restriction on the use of such tools may affect your use of some or all of the features on our website and any app we may offer now or in the future.
(v) Commercial Information
When you register for Services with Play Hockey for which payment is required, payment is processed through third party registration/data processing service contractors as part of the registration process and are subject to third party terms and conditions as indicated above. While Play Hockey will collect and maintain information in respect of your registration and registration history, including that payment has been successfully provided, Play Hockey does not retain your credit card information.
Play Hockey may also make available for sale certain products or services on its website or through any app we offer from time to time. In order to facilitate your purchase and to provide for shipping services of purchased product, registration for a Play Hockey account may be required, and we may collect your name, address, email address and telephone number, and refer you to a third party registration/data processing service contractor for payment. Play Hockey does not directly administer payment processing. Third party terms may apply and will be indicated at the time of sale. Play Hockey may retain a history of any product purchases in connection with your Play Hockey account.
- Information from Third-Party Sources
Play Hockey may receive Personal Information from third party sources as reasonably necessary to carry on our Services, subject to your prior consent or in accordance with applicable laws.
Play Hockey may also acquire personal information in connection with our acquisition of other businesses or business assets, which shall be handled and administered in accordance with applicable laws.
What Personal Information Does Play Hockey Collect?
While requirements for the provision of Personal Information required for particular Services may vary, Play Hockey typically requires the following:
(a) Teams – (i) registrant information to be completed by the organizational head, team coach or team manager registering the team for Play Hockey events or activities (see below), and (ii) team roster containing the following information: Participant information: jersey number, gender, phone number, height, weight, passport expiration, passport name, country and citizen country, and (iii) for each participant identified on the team roster, the name and email address of his/her/their parent/legal guardian to be used to facilitate registration by same for the Play Hockey events or activities identified.
(b) Registrants – (i) Contact Information: full legal name, gender, address, username, mailing address, telephone number, date of birth, email address; secondary email address, passport expiration date, passport surname, passport given names, passport country, citizenship country;(ii) Demographic information such as language preference, gender, (iii) Commercial Information; such as Services history, payment information (to be processed by third party registration/data processing service contractors, (iv) Play Hockey waiver information; (v) participant Personal Information (see below) where registrant registers such participant for Play Hockey activities; (vi) signature.
(c) Participants – (i) Contact information: full legal name, address, username, mailing address, telephone number, name of parent/legal guardian, date of birth, gender, height, weight, email address, , passport expiration date, passport surname, passport given names, passport country, citizenship country; (ii) Experience and previous Play Hockey events or activities: ; (iii) Health and Medical Information namely any relevant medical conditions, allergies, medications; (iv) Emergency Contact Information; (v) waiver information.
(d) Usage Information – from all users of our website or any app we may offer, Play Hockey may collect information such as browser type, operating system, internet or mobile network provider, website access time, duration of visit, referring website address, browsing and search history on our websites, and information regarding your interactions with our website, advertisements, social media pages and that you otherwise submit to us.
(e) Geolocation data may be collected if you subscribe for any location-enabled services in respect of your computer or mobile device.
(f) Information you provide to us through communications with you, such as information you provide by telephone, as part of email exchanges, or social media posts.
Purposes for Collection
We may collect the above-listed information from you in order to:
- provide you with our Services;
- communicate with you regarding the Services, including without limitation events for which you are registered;
- communicate with you about Play Hockey (Play Hockey News, updates to our terms and policies) and Play Hockey events, activities and undertakings and to obtain your feedback;
- administer our events, activities, undertakings and other Services;
- facilitate, manage, personalize, and improve your event, activity and online experiences;
- respond to your comments, questions and requests, and send you notices;
- send you marketing materials and advertisements, relevant discount information, and tailor our content, advertisements, and offers if you have subscribed to receive additional marketing communications from Play Hockey;
- allow you to participate in Play Hockey promotions, sweepstakes, and contests if you have entered to do so;
- engage in auditing, research, and analysis;
- maintain and improve our Services or add to our Services offerings;
- determine your location where you are subscribing for location enabled Services; and
- prevent and address fraud, threats or harm, and breaches in our policies.
While we have provided our general purposes for the collection, use and disclosure above, any purposes not considered obvious to you will be specified prior to or at the time of collection or when your consent is sought by Play Hockey.
Play Hockey will use your Personal Information solely for the purposes for which it was collected, to carry out requested Services from time to time and as permitted by our agreements and by applicable law.
If a new purpose for the use of your Personal Information is required that is not directly related to an existing purpose for which you have consented, and subject to applicable law, Play Hockey will contact you to obtain a new or additional consent for such use of your Personal Information.
(i) In connection with any Play Hockey events or activities for which you are registered, we will communicate using the following means with registrants: email, text message or by telephone.
(ii) Play Hockey does not communicate directly to participants who are below the age of majority. Registrants shall at all times have access to participant Personal Information for whom they are the registrant. Third party access to participant information will not be provided except with the consent of the registrant and the participant and in accordance with applicable laws.
Registrant access to participant Personal Information maintained by Play Hockey shall cease upon the participant reaching the age of majority in his/her/their jurisdiction of residence, and at such point, the participant shall be the contact point for his/her/their Personal Information.
All information relevant to the participant will be provided to his/her/their parent/legal guardian who is a registrant, and information concerning Play Hockey events/activities will also be available on our website or through any app we offer.
(iii) For team registrations
For team registrations, the organizational head, coach or team manager that registered the team shall receive all relevant notices for participants on their roster.
Play Hockey sends marketing email communications only to those persons who have selected that option.
Play Hockey does not send marketing communications of any kind to participants under the age of majority.
We rely on your consent to send you direct marketing email messages about our products, Services and promotions and to deliver targeted advertisements to you by any approved communication source.
Restricting Information and Opting Out
If you do not provide certain information to us, we may, in some circumstances, be unable to provide you with the Services that you request. We will tell you about the implications of not providing certain information.
You may unsubscribe from our communications at any time by contacting Play Hockey by email at firstname.lastname@example.org or by mail at Play Hockey, 700 King Edward Street, Winnipeg, Manitoba R3H 1B4 or 3250 Gorham Ave, St. Louis Park, MN 55426, United States.
Storage, Security and Retention
Play Hockey has adopted physical, technical, and administrative safeguards to help protect against unauthorized access, collection, use, disclosure or destruction of Personal Information that we collect and receive or that is under our control. However, please note that given inherent risks associated with online services and data transmission and storage, no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your information and privacy, and take commercially reasonable steps to protect same in accordance with our legal obligations, we cannot and do not guarantee or warrant absolutely the security of any information you disclose or transmit to our Services and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information, or any other disclosures outside of our control.
Your online access to some of your information may be protected with a password that you select. We strongly recommend that you select a unique password that is difficult to guess or determine and that you do not disclose your password to anyone. Please note that we will never ask you for your password in any unsolicited communication (such as letters, phone calls, or email messages).
Play Hockey USA Inc. and Play Hockey Canada may transmit Personal Information from one party to the other as may be reasonably necessary to carry out the business and to provide the Services.
Third Party Links
Notice To Users From Outside of Canada or the United States
Review and Destruction
Play Hockey shall review and audit its Personal Information administration practices on an annual basis and shall ensure that it has set deletion policies for electronic records and destruction policies for physical records in accordance with applicable laws and Play Hockey's legal obligations.
All deletions and destruction of records containing Personal Information shall be completed in a manner that safeguards the confidentiality of all Personal Information.
While Play Hockey takes reasonable steps to protect Personal Information in accordance with industry standards, in the event of a privacy breach, Play Hockey has established breach notification procedures that comply with applicable laws. Play Hockey will notify affected persons and oversight bodies as and when required to do so under applicable law.
For Services provided in Canada or the United States, in the event of any dispute that cannot be resolved amicably, the parties irrevocably attorn to the exclusive jurisdiction of the Courts of Manitoba, Canada.
In the event that we enter into, or intend to enter into a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we may share Personal Data with third parties in connection with such transactions. Any other entity which buys us or part of our business will have the right to continue to use your Personal Data, but subject to the terms of this Policy.
Play Hockey has appointed a Privacy Officer in connection with our privacy practices and to answer any questions you may have concerning your Personal Information collected or maintained by Play Hockey. For more information about Play Hockey's privacy practices, or should you have a privacy issue concerning Play Hockey, you can contact us by emailing privacy@PlayHockey.com or by writing to Play Hockey (for Play Hockey Canada at 700 King Edward Street, Winnipeg, Manitoba, R3H 1B4 or to Play Hockey USA Inc. at 3250 Gorham Avenue, St. Louis Park, Minnesota USA 55426) to the attention of: Privacy Officer.
Effective as of October 12, 2023.